Check the wireless settings, Check the network communication – HP Impresora móvil HP Deskjet 460cb Manual del usuario
Página 106
Solución de problemas de instalación 107
Check the wireless settings
•
Compruebe que el interruptor de perfil inalámbrico de la parte posterior de la impresora está en la
posición del perfil correcto que esté usando. Make sure you are using a profile that was configured
during installation. Consulte
.
•
Si no puede comunicarse con la impresora después de completar la instalación del software y de
retirar el cable USB, uno o más de los siguientes parámetros inalámbricos pueden ser incorrectos:
• Nombre de la red (SSID)
• Modo de comunicación (infraestructura o ad-hoc)
• Canal (sólo redes ad-hoc)
• Configuración de seguridad (como el tipo de autenticación y la encriptación)
Para más información sobre la configuración de los parámetros inalámbricos, consulte
Conexión inalámbrica Bluetooth
•
To configure Bluetooth settings or monitor printer status (such as ink levels) using the Toolbox
(Windows), you must connect the printer to your computer with a USB cable.
Check the network communication
PING is a basic program that sends a series of packets over a network or the Internet to a specific device
in order to generate a response from that device. The other device responds with an acknowledgment that
it received the packets. PING verifies whether a specific device on a network or the Internet exists and is
connected.
To PING the printer:
1.
Imprima una página de configuración inalámbrica. Consulte
2.
Using the IP address on the configuration page, PING the printer to verify network communication. In
this example, the IP address is 169.254.110.107.
a. Open the MS-DOS command prompt window (Windows) or Terminal (Mac OS).
b. At the command prompt, type the IP address of the printer, and then press Enter.
• For example: ping 169.254.110.107
If the command is successful, the PING utility will return results similar to the following. The exact
information returned will vary depending on your operating system. Regardless of the operating system,
the results will show the IP address of the device, the round-trip time in milliseconds for each packet, the
number of packets sent and received, and the number and percentage of how many packets got lost.
Pinging 169.254.110.107 with 32 bytes of data:
Reply from 169.254.110.107: bytes=32 time<10ms TTL=128
Reply from 169.254.110.107: bytes=32 time<10ms TTL=128
Reply from 169.254.110.107: bytes=32 time<10ms TTL=128
Reply from 169.254.110.107: bytes=32 time<10ms TTL=128
If the command is unsuccessful, the PING utility will return results similar to the following:
Pinging 169.254.110.107 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.