Dell 2350 Wireless Broadband Router - Manual (Página 64)

the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on
the date of the invoice. The warranty period is not extended if we repair or replace a
warranted product or any parts. Dell may change the terms and availability of limited
warranties, at its discretion, but any changes will not be retroactive (that is, the warranty
terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell service tag number or order number available.
Individual Home Consumers; Home Office and Small Business Customers:
Technical Support and Customer Service 1-800-847-4096
Medium, Large, and Global Commercial Customers; Government, Education, and
Healthcare Customers; and Value Added Resellers (VARs):
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463
Government or Education Customers, or Individual Home Consumers who
purchased through an Employee Purchase Program:
Technical Support 1-800-387-5757
Customer Service
1-800-326-9463 (Extension 8221
for Individual Consumers)
Dell-Branded Memory 1-888-363-5150
What will Dell do?
During the first year of all limited warranties: During the first year of all limited
warranties, we will repair any Dell-branded hardware products returned to us that prove to
be defective in materials or workmanship. If we are not able to repair the product, we will
replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired or replacement products
to you. We will pay to ship the repaired or replaced products to you if you use an address in
Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis
.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary or personal information, removable media, such as floppy
disks, CDs, or PC Cards. We are not responsible for any of your confidential,
proprietary or personal information; lost or corrupted data; or damaged or lost
removable media.
During the remaining years following the first year of all limited warranties : We will
replace any defective part with new or refurbished parts, if we agree that it needs to be
replaced. When you contact us, we will require a valid credit card number at the time you
request a replacement part, but we will not charge you for the replacement part as long as
you return the original part to us within thirty days after we ship the replacement part to you.
If we do not receive the original part within thirty days, we will charge to your credit card
the then-current standard price for that part.