Dell 2300 Wireless Broadband Router - Manual (Página 17)

"Total Satisfaction" Return Policy
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days
after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought
reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of invoice for a
refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and
handling charges shown on your invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise
prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement
may contain different terms for the return of products than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization
Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original
packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay
shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software
for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products
must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a
product must be returned with it. For customers who want to return, for refund or credit only, either application or
operating system software that has been installed by Dell, the whole system must be returned, along with any media and
documentation that may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products
purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software
and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals (Canada Only)").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and
peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third party
manufacturer warranties vary from product to product. Consult your product documentation for specific warranty
information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of
the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the
products we sell on the hundreds of different brands of computers available today. If you have questions about
compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer
or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the
manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited
warranty applies to the product you purchased, see the Dell invoice and/or the product documentation that accompanied
your product. Descriptions of Dell's limited warranties are described in preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you
may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date of
invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling
charges shown on your invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization
Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging
(which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be
unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be
returned with it.
Garantía del fabricante para consumidor final de un año (Sólo para Latinoamérica y el Caribe)
La garantía de Dell Computer Corporation (“Dell”) le garantiza al consumidor final según las siguientes disposiciones que
los productos de hardware con marca Dell, comprados por el consumidor final a la compañía Dell o un distribuidor
autorizado por Dell en Latinoamérica o el Caribe, estarán libres de defectos en los materiales, fabricación y diseño que
afecten un normal uso por el periodo de un año a partir de la fecha original de compra. Dell reparará o reemplazará
productos por los que se han hechos los reclamos correspondientes, a discreción de Dell. Dell posee todas las piezas
que se quitaron de los productos reparados. Dell utiliza partes nuevas y reacondicionadas hechas por varios fabricantes
al realizar las reparaciones y armar productos de reemplazo.
Exclusiones
Esta Garantía no se aplica a defectos que resulten de: Instalación, uso o mantenimiento impropios o inadecuados, uso
acciones o modificaciones por terceras partes no autorizadas o el consumidor final o daño intencional; o el desgaste
normal.
Cómo hacer un reclamo
Los reclamos se deben hacer en Latinoamérica o el Caribe contactando al punto de venta de Dell dentro del periodo de
garantía. El consumidor final deberá siempre suministrar un comprobante de compra que indique nombre y dirección del
vendedor, fecha de compra, modelo y número de serie, nombre y dirección del cliente y detalles de síntomas y
configuración en el momento del mal funcionamiento, incluyendo a los periféricos y el software empleado. De lo contrario,
Dell puede rechazar el reclamo de garantía. Tras el diagnóstico de la falla bajo garantía, Dell dispondrá de los medios
para transportar y asegurar el aparato hacia y desde el centro de reparación/reemplazo de Dell. El usuario final debe
garantizar que el producto con fallas pueda retirarse con su empaque original o un adecuado empaque con las mismas
capacidades protectivas junto a los detalles que se mencionan arriba y el número de devolución suministrado al
consumidor final por Dell. Limitación y derechos por ley
Dell no da otra garantía o declaración similar que la arriba explícitamente mencionada, y esta Garantía se da en lugar de
toda otra garantía existente, en todo el alcance permitido por la ley. En ausencia de leyes aplicables, esta Garantía será