Troubleshooting, Technical assistance and service, Power ratings – Polk Audio DSW PRO 440wi User Manual

Page 13

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TROUBLESHOOTING

No sound coming

If hookup is “SUB OUT” to LFE, check

from subwoofer.

and make sure your receiver is set to
Subwoofer = YES. If hookup is via

speaker wire, check that the polarity

of the wires is correct.

Subwoofer doesn’t sound right. Adjust volume, low pass filter, phase

and

PRO

settings.

The subwoofer is humming.

There could be interference from a
cable TV line. Disconnect the cable
TV line from the cable box to see
if the hum stops. A low-level hum
is normal.

Subwoofer has no power.

Is the AC MAIN switch on?
Check outlet; check fuse after
unplugging the subwoofer. The fuse
is located under the power cord
receptacle. Fuse type and rating is
found on the back panel.

Remote control doesn’t work.

Remove the plastic tab to activate
the remote control’s battery or try
replacing the battery. Ensure the
IR sensor is not blocked.

Power LED is red.

Unplug subwoofer for 15 minutes,
then plug back in.

The subwoofer’s sound

– Turn off both the the transmitter and the

is intermittent, sounds

wireless subwoofer. Then turn them back

weak or is distorted.

on to re-establish communication.

– Try changing settings of the Channel ID

switches on both the transmitter and the
wireless subwoofer.

– The wireless subwoofer could be too far

away from the transmitter to receive a
sufficiently strong signal. Try moving it closer.

TECHNICAL ASSISTANCE AND SERVICE

If, after following the hook up directions, you experience difficulty please
double-check all wire connections. Should you isolate the problem to the
subwoofer, contact the authorized Polk Audio dealer where you made your
purchase, or call Polk Audio’s friendly Customer Service Department at
1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST,
Monday through Friday.

You may also contact us via email: [email protected]. For more detailed
hook up information and manual updates, visit: www.polkaudio.com.

Specifications can be found on the DSW

PRO

WI

webpages.

Go to www.polkaudio.com.

POWER RATINGS

Model

Shipping Weight

Power Rating

DSW

PRO

440

WI

34.6 lb. (15.7 kg)

100V-240V~50/60 Hz 160W

DSW

PRO

550

WI

46.5 lb. (21.1 kg)

100V-120V~/220V-240V~50/60 Hz 160W

DSW

PRO

660

WI

50.3 lb. (22.8 kg)

100V-120V~/220V-240V~50/60 Hz 200W

Like all wireless devices, your

DSW

PRO

WI

may be susceptible

to RF interference from such sources as microwave ovens,
WiFi computer systems, video game systems, cordless
telephones, blue tooth systems, baby monitors and other
devices. In particular, any devices operating in the 2.4GHz
band may cause intermittent wireless connections between
the

DSW

PRO

WI

. It is also possible that your

DSW

PRO

WI

may

affect other wireless systems. For the most part, you can avoid
wireless performance problems by physically separating these
devices from your

DSW

PRO

WI

. Maintaining a distance of sev-

eral feet or more between your

DSW

PRO

WI

speaker and any

wireless device should prevent any mutual interference effects.
If you do notice any subwoofer signal dropouts take care to
identify the root cause (most commonly having other wireless
devices too close) and resolve accordingly. Any interference
effects from a microwave oven will cease once the oven stops
operating and may be resolved on a long-term basis by increas-
ing the physical distance between your

DSW

PRO

WI

and the

microwave oven.

A Note Regarding Wireless Performance:

Customer Service Hours of Operation: Monday-Friday, 9

AM

-5:30

PM EST

[email protected]

13

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