Solving general printing problems – Samsung ML-1610 User Manual

Page 54

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S

OLVING

P

ROBLEMS

5.3

5

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested

solutions.

Problem

Possible Cause

Solution

The Printer

does not print.

The printer is not

receiving power.

Check the power cord connections. Check

the power switch and the power source.

The printer is not

selected as the default

printer.

Select your printer in the printer folder in

Windows as your default printer.

Check the printer for

the following:

• The printer cover is

not closed.

• Paper is jammed.

• No paper is loaded.

• The toner cartridge

is not installed.

• The installed toner

cartridge is the

wrong toner

cartridge.

After location the problem, clear it.

• Close the door.

• Clear the paper jam. See “Clearing

Paper Jams” on page 5.6.

• Load paper. See “Loading Paper” on

page 2.7.

• Install the toner cartridge. See

“Installing the Toner Cartridge” on

page 2.4.

If the problem persists, contact your

service representative.

The printer may be in

Manual Feed mode.

Add paper to the tray and press the

Cancel button on the printer’s control

panel to begin printing.

The connection cable

between the computer

and the printer is not

connected properly.

Disconnect the printer cable and

reconnect it.

The connection cable

between the computer

and the printer is

defective.

If possible, attach the cable to another

computer that is working properly and

print a job. You can also try using a

different printer cable.

The port setting is

incorrect.

Check the Windows printer setting to

make sure that the print job is sent to the

correct port. If the computer has more

than one port, make sure that the printer

is attached to the correct one.

The printer may be

configured incorrectly.

Check the printer properties to ensure

that all print settings are correct.

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