RISCO Group Cube Indoor RVCM11H - Manual (Página 23)

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Standard Limited Product Warranty
RISCO Ltd., its subsidiaries and affiliates (“Risco") guarantee Risco’s hardware products to be free from
defects in materials and workmanship when used and stored under normal conditions and in accordance
with the instructions for use supplied by Risco, for a period of (i) 24 months from the date of connection to
the Risco Cloud (for cloud connected products) or (ii) 24 months from production (for other products which
are non-cloud connected), as the case may be (each, the “Product Warranty Period” respectively).
Contact with customers only. This Product Warranty is solely for the benefit of the customer who
purchased the product directly from Risco, or from any authorized distributor of Risco. Nothing in this
Warranty obligates Risco to accept product returns directly from end users that purchased the products for
their own use from Risco’s customer or from any installer of Risco, or otherwise provide warranty or other
services to any such end user. Risco customer shall handle all interactions with its end users in connection
with the Warranty, inter alia regarding the Warranty. Risco’s customer shall make no warranties,
representations, guarantees or statements to its customers or other third parties that suggest that Risco has
any warranty or service obligation to, or any contractual privy with, any recipient of a product.
Return Material Authorization. In the event that a material defect in a product shall be discovered and
reported during the Product Warranty Period, Risco shall, at its option, and at customer's expense, either:
(i) accept return of the defective Product and repair or have repaired the defective Product, or (ii) accept
return of the defective Product and provide a replacement product to the customer. The customer must
obtain a Return Material Authorization (“RMA”) number from Risco prior to returning any Product to
Risco. The returned product must be accompanied with a detailed description of the defect discovered
(“Defect Description”) and must otherwise follow Risco’s then-current RMA procedure in connection with
any such return. If Risco determines in its reasonable discretion that any Product returned by customer
conforms to the applicable warranty (“Non-Defective Products”), Risco will notify the customer of such
determination and will return the applicable Product to customer at customer’s expense. In addition, Risco
may propose and assess customer a charge for testing and examination of Non-Defective Products.
Entire Liability. The repair or replacement of products in accordance with this warranty shall be Risco’s
entire liability and customer’s sole and exclusive remedy in case a material defect in a product shall be
discovered and reported as required herein. Risco’s obligation and the Warranty are contingent upon the
full payment by customer for such Product and upon a proven weekly testing and examination of the
product functionality.
Limitations. The Product Warranty is the only warranty made by Risco with respect to the Products. The
warranty is not transferable to any third party. To the maximum extent permitted by applicable law, the
Product Warranty does not apply and will be void if: (i) the conditions set forth above are not met
(including, but not limited to, full payment by customer for the product and a proven weekly testing and
examination of the product functionality); (ii) if the Products or any part or component thereof: (a) have
been subjected to improper operation or installation; (b) have been subject to neglect, abuse, willful damage,
abnormal working conditions, failure to follow Risco’s instructions (whether oral or in writing); (c) have
been misused, altered, modified or repaired without Risco’s written approval or combined with, or installed
on products, or equipment of the customer or of any third party; (d) have been damaged by any factor
beyond Risco’s reasonable control such as, but not limited to, power failure, electric power surges, or
unsuitable third party components and the interaction of software therewith or (e) any delay or other failure
in performance of the product attributable to any means of communications, provided by any third party
service provider (including, but not limited to) GSM interruptions, lack of or internet outage and/or
telephony failure.
BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD
RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE THERETO,
IF ANY, IS THE BATTERY MANUFACTURER'S WARRANTY.
Risco makes no other warranty, expressed or implied, and makes no warranty of merchantability or of
fitness for any particular purpose. For the sake of good order and avoidance of any doubt:
DISCLAIMER. EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY
DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES, GUARANTEES,
AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY