Troubleshooting – Bose 2 Series II User Manual

Page 11

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Problem

What you can do

No sound

Make sure the sound source is plugged in and turned on,

it is not on mute, and the volume is turned up.

Make sure headphones are not plugged into the RIGHT
speaker.

Be sure the power pack is securely plugged into the RIGHT
speaker and into the AC (mains) outlet.

No sound from

one speaker

Make sure the speakers are connected properly and all plugrs are
inserted firmly.

Check the sound source. If it is mono (has one channel only),
you need a mono-to-stereo adapter to send the sound to both
speakers. To request an adapter, contact Bose

®

Customer Service.

Refer to the address sheet included in the carton.

Sound is distorted
or you hear static

Decrease the volume of the sound source affected, and
increase the volume on the speakers.

When using any other wireless source (computer or cell phone)
move the speakers farther from that source.

Background noise
when no source

is playing

Decrease the volume level on your speakers and increase the

level on each sound source to your preferred volume.

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Troubleshooting

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