Troubleshooting – VTech Alphabet Tap Tap Bus User Manual

Page 7

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6

Car

e & Maintenance/T

roubleshooting

CARE & MAINTENANCE

1.

Keep the unit clean by wiping it with a slightly damp cloth.

2.

Keep the unit out of direct sunlight and away from any direct heat
source.

3.

Remove the batteries when the unit will not be in use for an
extended period of time.

4.

Do not drop the unit on hard surfaces and do not expose the unit
to moisture or water.

TROUBLESHOOTING

If for some reason the program/activity stops working, please follow
these steps:

1.

Please turn the unit OFF.

2.

Interrupt the power supply by removing the batteries.

3.

Let the unit stand for a few minutes, then replace the batteries.

4.

Turn the unit ON. The unit will now be ready to play again.

5.

If the product still does not work, replace with an entire set of new
batteries.

If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-800-267-7377 in Canada and a
service representative will be happy to help you.

IMPORTANT NOTE:
Creating and developing Ready, Set, School™ products is
accompanied by a responsibility that we at VTech

®

take very

seriously. We make every effort to ensure the accuracy of the
information that forms the value of our products. However, errors
sometimes can occur. It is important for you to know that we stand
behind our products and encourage you to call our Consumer
Services Department at 1-800-521-2010 in the U.S. or 1-800-267-
7377 in Canada with any problems and/or suggestions that you
might have. A service representative will be happy to help you.

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