Before you call for service – GE PFWH4400 User Manual

Page 25

Advertising
background image

25

Before you call for service…

GEAppliances.com

Problem

Possible Cause

What To Do

Water does not

enter washer or

enters slowly

Automatic self system checks

Water supply is turned off
Water valve screens are

stopped up

‡ After START is pressed, the washer does several system checks.

Water will flow 60 seconds after START is pressed.
‡ Turn on both hot and cold faucets fully.
‡ Turn off the water source and remove the water connection hoses

from the upper back of the washer. Use a brush or toothpick to clean

the screens in the machine. Reconnect the hoses and turn the water

back on.

Wrinkling

Improper sorting

Overloading

Incorrect wash cycle

Repeated washing in water

that is too hot

‡ Avoid mixing heavy items (like work clothes) with

light items (like blouses).
‡ Load your washer so clothes have enough room

to move freely.
‡ Match cycle selection to the type of fabric you are

washing (especially for easy care loads).
‡ Wash in warm or cold water.

Grayed or

yellowed clothes

Not enough detergent
Not using HE (high efficiency)

detergent
Hard water

Water is not hot enough

Detergent is not dissolving
Dye transfer

‡ Use correct amount of detergent.
‡ Use HE detergent.

‡ Use hottest water safe for fabric.

‡ Use a water conditioner like Calgon brand or install

a water softener.
‡ Make sure water heater is delivering water at

120°–140°F (48°–60°C).

‡ Try a liquid detergent.
‡ Sort clothes by color. If fabric label states wash separately,

unstable dyes may be indicated.

Colored spots

Incorrect use of fabric softener

Dye transfer

‡ Check fabric softener package for instructions and follow

directions for using dispenser.
‡ Sort whites or lightly colored items from dark colors.

‡ Promptly remove wash load from washer.

Water

temperature is

incorrect

Water supply is improperly

connected
House water heater is not set

properly

‡ Make sure hoses are connected to correct faucets.

‡ Make sure house water heater is delivering water at 120°–140°F

(48°–60°C).

Slight variation

in metallic color

This is normal

‡ Due to the metallic properties of paint used for this unique

product, slight variations of color may occur due to viewing angles

and lighting conditions.

Bad odor inside

your Washer

Washer unused for a long time,

not using recommended quality

of HE detergent or used too

much detergent

‡ Run a BasketClean cycle.

‡ In case of strong odor, you may need to run the BasketClean cycle

more than once.

‡ Use only the amount of detergent recommended on the detergent

container.

‡ Use only HE (high efficiency) detergent.

‡ Always remove wet items from the washer promptly after machine

stops running.

‡ Leave the door slightly open for the water to air dry. Close

supervision is necessary if this appliance is used by or near children.

Do not allow children to play on, with or inside this or any other

appliance.

Advertising
This manual is related to the following products: